Strategic Planning

the-secret-to-customer-service-experience

The Secret to Customer Service? Experience

What is the secret to customer service? Understanding the customer experience. In Adobe’s new Marketing Cloud ad, a suave secret...

Happy New Year and Welcome to 2016! 

Congratulations! You made it through another year. 2016 is a new year with new promise, opportunities, adventures, experiences, successes, learnings...

Seven Strategic Benefits of a Consultant Partner

Organizations or companies and those that lead them will always be challenged with revenue targets, business objectives, expectations of shareholders, annual goals,...